Privacy Policy
Last Updated: May 17, 2024
Introduction
Lark Technologies, Inc. (collectively referred to herein as “Lark”, “we”, “our” or “us”), recognizes the importance of protecting information we may collect from or about visitors and any other individual or entity (“Users”, “you”, or “your”) who visit our Sites and use our Services (as defined below). This Privacy Policy applies to data collection by Lark and shall apply to your use of the website, lark.com, and other Lark-related sites (each, a “Site” and collectively, the “Sites”), as well as web and mobile applications, software, communications, capabilities and services (collectively with Sites, the “Services”) offered by Lark, but excluding services that state that they are offered under a different privacy policy. Undefined capitalized terms used in this Privacy Policy will have the meanings set forth in our Terms and Conditions or in the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as specified below.
This Privacy Policy explains: (1) what information we collect; (2) how we use that information; (3) when we may disclose it; (4) the choices we offer, including how to access and update certain information about you; (6) and the measures we take to secure information about you. Specifically, our Privacy Policy covers the following topics:
Table Of Contents
- When This Privacy Policy Applies
- Information We Collect
- The Technologies We Use for Automatic Data Collection
- How We Use the Information Collected
- When We Disclose Information
- Your Failure to Provide Information
- Our Retention of Your Information
- Your Choices and Accessing, Updating or Deleting Your Information
- Additional Information and Privacy Rights Specific to California Residents
- Changing or Deleting Your Information
- Your Ad Choices
- Third Party Links
- International Transfers
- How We Protect Information About You
- Children
- Direct Marketing and “Do Not Track” Signals
- HIPAA Notice of Privacy Practices
- Changes to this Privacy Policy
- How to Contact Us
Please familiarize yourself with our privacy practices and let us know if you have any questions. By using the Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you may not use or otherwise access the Services.
When This Privacy Policy Applies
This Privacy Policy applies to all of the Services offered by Lark and its affiliates, including some Lark Partners, and Services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
Lark enters into business relationships with business partners including: health plans or health insurers, including, without limitation, employer-sponsored and government sponsored health plans ("Health Plans"), healthcare providers and/or networks of healthcare providers ("Providers"), and companies, such as employers and service providers, that contract with Health Plans, Providers, and/or Lark ("Contractors") to make Lark’s products and services available to Users who are patients of such Providers or enrollees, members, employees, or participants of such Health Plans or Contractors. Lark’s business partners such as Providers, Health Plans, and Contractors are collectively referred to in this Privacy Policy as “Lark Partners”. This Privacy Policy does not apply where we act as a “business associate” or “service provider” to Lark Partners. Lark does not control how Lark Partners use the information that Lark processes on their behalf, and you should consult with the applicable Lark Partner to understand how they use the information they receive from Lark.
This Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you, or other sites linked from our Services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our Services.
Information We Collect
We collect information about you for various purposes, including to provide better services to all our Users. We collect information about you in the following ways:
1. Information You Give to Us
• Website
You may choose to provide us with information, including your name, organization name, title, address, phone number, and email address by completing forms on our Site, such as when you request information about our Services, for User support, or to register for a program.
The Services offer interactive and social features that permit you to submit content and communicate with us. You may provide information to us when you post information in these interactive and social features. Please note that your postings in these social and community forums of the Services may be publicly accessible or accessible to other Users.
• Mobile Application
In some cases, certain information is required when creating an account to use our Services on the mobile application, such as your name, email address and password.
In addition, in order to improve your experience with the Services, you may choose to provide additional information such as your gender, birth date, ethnicity, weight, height, insurance provider, physical activity, eating habits, health goals, diet preferences, sleep tracking data, and other health information, such as heart rate, blood pressure, and glucose level. Additional information may be collected if you allow Lark to collect data using Apple HealthKit or Google Fit on your mobile device.
You may also have the ability to link health monitoring devices or wearables (for example, a weight scale, activity tracker, glucometer, or blood pressure monitor) to your account, in which case we will collect your device information, information about your use of that device, and information you choose to share via that device. For example, if you utilize a wearable to track your physical activity levels, and link that device to your Lark account, we may obtain information about the type and amount of physical activity you have engaged in. We are not responsible for the collection and use of your information by third-party device providers or operators. However, once they share your device information with us, we will treat it in accordance with this Privacy Policy.
Lark provides real-time chat-based digital coaching and health-related information to our Users via our mobile application. We collect information via your interactions with the digital coach, such as physical activity, eating habits, mood, and weight, in order to help you set and track your progress toward achieving health-related goals.
In connection with the use of the Services, your mobile device may collect certain data points like activity and sleep habits. When your device syncs with Lark’s application, certain data recorded on your device is transferred from your device to our servers.
You may also provide us with information about yourself when you report a problem or have a question about our Services or provide our third-party service provider with payment method information for the purchase of Service subscriptions.
• Communications with a Live Coach
Certain Lark programs may allow you to contact a live wellness coach who may be available to communicate with you in order to help you achieve your health and wellness goals. If you contact a wellness coach, we collect information about such use in accordance with this Privacy Policy, including information regarding your health goals and other information submitted by you for the purpose of using our Services. Communications with a live wellness coach may be offered via online meeting platforms such as Google Meet, which require Users to access a link via email or create an account with such third-party site. Users who do not have access to such online sites or do not wish to access such sites, can call into the meeting via telephone.
2. Information We Obtain from Your Use of Our Services
We collect certain information automatically, such as your operating system version, browser type, and internet service provider. We also collect information about Users’ interactions with the Services, such as a User creating or logging into their account, or opening or interacting with the Services on their mobile device. When you use our Services, we automatically collect and store certain information in service logs and sometimes in our databases. This includes: details of how you used our Services, internet protocol address, cookies that uniquely identify your browser, and the referring web page and pages visited. We may also collect and process information about your location. The information we collect automatically may or may not include information that identifies you, but we may maintain it or associate it with information that we collect in other ways or receive from third parties.
• Location Data
Lark may collect information about your general location and, with your permission, your precise GPS location when you use our Services. Some features within our application may only function upon confirmation of your location, and therefore such features will not be available if you choose not to provide your location data to us. Please configure your mobile device and web browser to review or revoke location access permission.
• Device ID
When using our Services, we or our service provider may collect your unique device ID. We may use such information in accordance with this Privacy Policy, such as for internal purposes and to provide you a better experience, such as to troubleshoot application problems you may experience. We may associate device ID with other information about you.
Summary of Information Collected
Below is a list of the types of information we collect:
We obtain the categories of information listed above from the following categories of sources:
- Directly from our Users or their agents (such as their employer or health insurance company). For example, name, email address, and other information that helps us communicate with Users so that we can invite Users to participate in our Services or determine a User’s eligibility for particular benefits.
- Indirectly from our Users or their agents. For example, through information we collect from our Users in the course of providing Services to them via our mobile application or automatically through cookies and other tracking technologies.
- When you engage with our content on or through social media services or other third party platforms, plug-ins, integrations or applications, you may allow us to have access to certain information in your profile on those services, platforms, plug-ins, integrations or applications. For a description of how social media services and other third party platforms, plug-ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.
- From third parties, such as those that assist us in providing certain transactions and services.
- From our clients, including health plans and provider institutions through which we make the Services available to our Users.
The Technologies We Use for Automatic Data Collection
We and our partners use various technologies to collect and store information when you access our Services, such as information about your browser or device. The cookies and similar technologies that we may use for automatic data collection may include:
1. Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our services. Unless you have adjusted your browser setting so that it will refuse cookies or otherwise exercised opt-out options made available to you, our system will issue cookies when you direct your browser to our Services.
2. Web Beacons. The Services or our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count Users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
3. Website Logging Tools. Clickstream data is information collected via website logging tools by our computers when you request web pages from the Sites. Clickstream data may include information such as the page served, the time spent viewing the page, source of the request, type of browser making the request, the preceding page viewed and similar information. Clickstream data permits us to analyze how visitors arrive at the Sites, what type of content is popular, what type of visitors are interested in particular kinds of content on the Sites.
4. Mobile Device Identifiers and SDKs. A mobile SDK is the mobile app version of a web beacon (see “Web Beacons” above). The SDK is a bit of computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services or analytics to be performed.
5. Additional Technologies: Network Advertisers and other Advertising.
Third party companies that manage and deliver advertisements to websites and applications are commonly referred to as “network advertisers.” A permitted network advertiser may use cookies, web beacons or similar technologies to collect information about your interaction with the Services or to tailor certain advertisements and content delivered within the Services or on other websites within such network advertiser’s ad network. These companies may also use non-cookie technologies to recognize your computer or device and/or to collect and record information about your web activity including your activities on or off of the Services. These third party technologies are governed by separate privacy policies maintained by those third parties. For more information about third party network advertising industry practices and your options to opt-out of such ad networks’ and services’ advertising practices, see the “Your Ad Choices” section of this Privacy Policy below.
HOW WE USE THE INFORMATION COLLECTED
In addition to the purposes described in this Privacy Policy, we and third-party vendors acting on our behalf, may use the information that we collect through our Services for a variety of purposes, including:
- To present, operate or improve the Services, including data analysis and testing;
- To inform you about Services and products available from Lark;
- To contact you for the purpose of rendering the Services (such as wellness coaching) and improving User outcomes related to the same;
- To authorize access to our Services;
- To provide, maintain, administer or expand the Services, perform business analysis, or for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer;
- To offer and administer programs, including for payment processing;
- To personalize the Services to your goals and customize or tailor your experience of the Services, which may include sending customized messages;
- To communicate about, and administer your participation in, special programs, surveys, voting polls, contests, online campaigns, online programs, promotions, and to deliver pertinent emails and features;
- To secure our Services, including to authenticate Users;
- To use statistical information that we collect in any way permitted by law, including from third parties;
- To respond to and support Users regarding their use of the Services;
- To comply with all applicable legal requirements and protect our Users;
- To investigate and enforce our Terms and Conditions and other Lark policies including possible violations, fraud, and/or attempts to harm our Users;
- To resolve disputes;
- To otherwise fulfill the purpose for which the information was provided;
- To process job applications or inquiries about jobs with Lark;
- To assist users with scheduling an appointment with and accessing healthcare with a third party telehealth provider, OpenLoop, as defined below.
We use Google Fit and Apple Health Kit data (heart rate, blood glucose, blood pressure, body measurements, physical activity, and location data), and similar data collected from devices and activity trackers that you choose to connect to our Services, to assist with coaching our members so that they can maintain a healthy lifestyle. Lark may also collect data from third party sources (such as publicly available data) and combine this with other data that Lark maintains. We process such combined data consistent with this Privacy Policy, including for purposes of learning more about social determinants of health in a particular region.
Except where prohibited by law, and only to the extent permitted by Lark’s agreements with applicable Lark Partners, we may also use your information in connection with any other services we make available to you.
When We Disclose Information
We may disclose your information at your direction or in the following circumstances:
Disclosures to Vendors and Lark Partners
Lark, and third party vendors acting on our behalf, may disclose information about you to Lark Partners or vendors acting on our behalf, for the purpose of providing the Services and related services to you or other Users, including, without limitation, determining eligibility, registering you to use the Services (i.e. authenticating your identity), logging you into the Services, providing you with information you have requested through the Services or related services, connecting you with resources and other benefits, filing of medical claims, shipping devices to you (such as weight scales), scheduling coaching appointments and, for any Services that require you to pay a fee, processing your payment and managing your subscription, as well as for Lark Partners’ administration of benefits.
Disclosures to Third-Party Telehealth Provider at your Direction
Certain Lark programs may enable users to access clinical care for treatment of obesity via Lark’s third-party telehealth partner OpenLoop Healthcare PC and its affiliated entities, OpenLoop Healthcare Partners California, PC, OpenLoop Healthcare Partners Colorado, PC, OpenLoop HealthcarePartners New Jersey, PC, OpenLoop Healthcare Partners Wisconsin, SC, Reliant.MDMedical Associates, PLLC, Reliant.MD Medical Associates California, PC, Reliant.MDMedical Associates Colorado, PC, Reliant.MD Medical Associates New Jersey, PC,Reliant.MD Medical Associates Wisconsin, SC, MECNB Physician Services, PC,MECNB Physician Services California, PC, MECNB Physician Services Colorado, PC,MECNB Physician Services New Jersey, PC, and MECNB Physician Services Wisconsin,SC, (collectively, “OpenLoop”). When you choose to schedule an appointment with an OpenLoop telehealth provider, Lark will share your first name, last name, and email with OpenLoop to assist with scheduling your visit. Lark may also receive certain information about you from OpenLoop, where permitted by applicable law, in the course of providing administrative services to OpenLoop, subject to OpenLoop’s privacy policy.
Security and Compliance with Law. Information about you and the contents of your communications through the Services may be disclosed to third parties as required by law, such as to comply with a subpoena or similar legal process, or when we reasonably believe disclosure is necessary to protect our rights (including to enforce our Terms and Conditions), protect your safety or the safety of others, investigate fraud, report improper or unlawful activity, or respond to a government request.
Sale, Merger or Similar Business Transaction. We may disclose the information we collect in connection with any proposed or actual merger, reorganization, a sale of some or all our assets, a financing or acquisition of all or a portion of our business by another company, or to a receiver, trustee or successor in interest in bankruptcy, in which case such company may continue to process your Information as set forth in this Privacy Policy (except where prohibited by law) or otherwise as permitted by law.
Non-Personal and Aggregate Site and Services Use Information. Lark may compile and disclose information in an aggregated form (i.e., in a manner that would not personally identify you) or in de-identified form so that it cannot reasonably be used to identify an individual (“De-Identified Information”). We may use and disclose such De-Identified Information for any reason, including disclosing such De-Identified Information publicly and to third parties, for example, in public reports about exercise and activity, or to Lark Partners under agreement with us. Lark may also disclose De-Identified Information for general research purposes and in research collaborations with third parties, such as universities, hospitals or other laboratories to determine the prevalence of particular conditions among Users. Lark may also use De-Identified Information for commercial collaborations with private companies for purposes such as product design or enhancement of Services.
Uses and Disclosures Permitted by Law, Including for Health Care Operations, Public Health, and Research. To the extent not prohibited by law or precluded by Lark’s agreements with the applicable Lark Partner, Lark, and any third party vendors acting on Lark’s behalf, may use and disclose information about you: (a) as required or permitted by law, including, where applicable, HIPAA, which may include disclosures to the applicable Lark Partner; (b) for Research purposes; (c) for purposes of Health Care Operations of the applicable Lark Partner; and (d) for Public Health, as each is defined and in accordance with HIPAA.
Third-Party AI Vendor. In connection with certain Lark programs, Lark may share information with a third-party AI vendor that powers specific modules in the Lark mobile application. The information shared can include your age, gender, dietary restrictions, primary health goals, meal preferences, and previously logged meals for purposes of providing calorie and nutritional information and dietary guidance to you regarding your meal. Please note that, if applicable, you will be prompted not to share your name, contact information, medical information, or any other identifiable information in any in-mobile application modules that are powered by a third-party AI vendor. By using such modules, you agree not to provide identifiable information in such modules.
Your Failure to Provide Information
Your provision of information is required in order to use certain parts of our Services and our programs. If you fail to provide such information to us, you may not be able to access and use our Services and/or our programs, or parts of our Services and/or our programs.
Our Retention of Your Information
We may retain information about you for a period of time consistent with the original purpose for collection. For example, we keep information about you for no longer than reasonably necessary for your use of our programs and Services and for a reasonable period afterward. We may retain information about you even after your business relationship with us ends, if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms and Conditions, in copies made for backup and business continuity purposes, or to fulfill your request to “unsubscribe” from further messages from us. We may also retain De-Identified Information after your account has been closed.
Your Choices and Accessing, Updating, or Deleting Your Information
Subject to applicable law, you may request to access, update, correct, or delete the information we maintain about you by contacting us at privacy@lark.com.
Your Rights With Respect to Information About You
You may have certain rights relating to information about you, subject to local data protection law. We aim to provide you with choices about how we use information about you. Subject to applicable law, you may obtain a copy of the information we maintain about you. In addition, if you believe that information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section below. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information.
Additional Information and Privacy Rights Specific to California Residents
Throughout this Privacy Policy, we discuss in detail the specific pieces of personal information and sensitive personal information we collect, the sources of that information, and how we disclose it. Under the California Consumer Privacy Act (“CCPA”), California residents have specific rights regarding their “personal information,” as that term is defined under the CCPA. This section provides additional information and describes rights of California residents and explains how California residents can exercise those rights.
This California-specific section (the “California Notice”) only applies to personal information that Lark controls as a “business” (as defined in the CCPA). It does not apply to protected health information subject to HIPAA or personal information collected and processed by Lark on behalf of Lark Partners. It also does not apply to information collected about employees, former employees, candidates, or independent contractors. In this California Notice, the terms “personal information,” “sensitive personal information,” and terms in quotations have the meanings set forth in the CCPA.
The CCPA requires Lark to disclose information regarding the categories of personal information and sensitive personal information that we have collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties to whom we disclose personal information. The Privacy Policy above describes the specific pieces of personal information and sensitive personal information we collect, the sources of that information, how we use that information, and when we disclose such personal information.
The categories of sensitive personal information we may collect are: (1) account log-in and password or other credentials allowing access to an account; (2) geolocation; (3) biometric information; (4) genetic information; and (5) health information. Users may also voluntarily provide us with other information that may be considered “sensitive personal information” under the CCPA. The CCPA allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if it is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for purposes for which you cannot opt out under the CCPA.
California law may grant you certain rights with respect to your personal information. Below we further outline specific rights which California residents may have under the CCPA.
- Right to Access Your Data. You have the right to request that we provide access to your personal information, including categories of personal information we have collected or disclosed about you and the reason we collected or disclosed such information.
- Right to Delete Your Data. You have the right to request that we delete certain information we have about you.
- Right to Correct Your Data. You have the right to correct personal information we maintain about you that is inaccurate.
- Right to Non-Discrimination for the Exercise of Your Privacy Rights. You have the right not to receive discriminatory treatment by us for exercising your privacy rights conferred by the California Consumer Privacy Act.
- Right to Opt Out of “Sales” or “Sharing” of Your Personal Information. We may provide personal information to advertising providers to provide more relevant and tailored advertising to you, and to analytics providers to assist us in understanding how our Users interact with the Services. These disclosures may be considered a “sale” of your personal information or “sharing” of your personal information for purposes of “cross-context behavioral advertising” as defined by the CCPA. To opt out of “sales” and “sharing” of your personal information for these purposes, please utilize the opt-out tools in the section on Your Ad Choices.
Exercising Your Rights
If you are a California resident who chooses to exercise your rights, you can:
- Submit a request via email at: privacy@lark.com ; or
- Call 650-381-9225 to submit your request.
You may also designate an agent to exercise your privacy rights on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney or other signed, written permission to make such requests. We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.
Our Response to Your Request
Upon receiving your request, we will confirm receipt of your request by sending you an email. To help protect your privacy and maintain security, we may take steps to verify your identity before honoring your request. In some instances, such as a request to delete information about you, we may first separately confirm that you would like for us to in fact delete information about you before acting on your request.
We will respond to your request in accordance with applicable law. If you have an account with Lark, we may deliver our written response to that account. If you do not have an account with Lark, we may deliver our written response by mail or electronically, at your option.
Please note that certain information may be exempt from such requests under applicable law. For example, we may retain certain information for legal compliance and to secure our Services. We may need certain information in order to provide the Services to you; if you ask us to delete it, you may no longer be able to use the Services.
Changing or Deleting Your Information
You may update or correct information about yourself by making changes to your profile by emailing us at privacy@lark.com. If you completely delete all such information, then your account may become deactivated. We may retain an archived copy of your records as required by law, to comply with our legal obligations, to resolve disputes, to enforce our agreements or for other legitimate business purposes.
Additional Choices
We may use email addresses to provide you with any Service-related notices, or to provide you with information about our events, invitations, or related educational information. If we have sent you a marketing email, you may choose not to receive subsequent marketing emails from us by following the unsubscribe instructions in each email.
Notwithstanding anything else in this Privacy Policy, please note that we always reserve the right to contact you in the event of a change in this Privacy Policy, or to provide you with any Service-related notices, such as updates to our Terms and Conditions.
Your Ad Choices
As described above, Lark allows third party vendors to use cookies and other technologies to collect information when you visit our Sites for the purpose of serving you tailored or targeted advertising (also referred to as “online behavioral advertising” or “interest-based advertising”) within our Services, or on third party websites within their ad network. For more information about third party advertising networks and similar entities that use these technologies, see http://www.aboutads.info/consumers, and to opt out of such ad networks’ and services’ advertising practices, go to www.aboutads.info/choices and http://www.networkadvertising.org/choices. Once you click the links, you may choose to opt out of such advertising from all participating advertising companies or only from advertising provided by specific advertising companies. Lark does not control or operate these websites or opt out tools, or the choices provided therein, and Lark is not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. If your browsers are configured to reject cookies when you visit these opt-out pages, or you subsequently erase your cookies, use a different computer or change web browsers, your opt-out may no longer be effective.
Third Party Links
The Services may contain links that enable you to visit or use other third party websites, resources or programs. However, we do not have control over the other websites, resources, or programs that you choose to visit, so this Privacy Policy does not apply to information collected or that you provide while visiting such other websites, resources, or programs. You should refer to the privacy policies, if any, applicable to the other websites, resources, or programs.
International Transfers
The Services are hosted in the United States. Certain Lark personnel, Lark Partners, and some of the third-party service providers to whom we disclose information (as set forth above) may be located in the United States and other countries, including in countries that may not provide the same level of data protection as your home country. We take steps to ensure that recipients of your information are bound to duties of confidentiality and we implement measures such as data protection contractual clauses to ensure that any transferred information remains protected and secure.
How We Protect Information About You
Lark maintains administrative, technical and physical safeguards designed to protect Users’ information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. These safeguards vary based on the sensitivity of the information that we collect, process and store and the current state of technology. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Children
The Services are not intended for use by children and the majority of our Services are only offered to members of participating health plans who are 18 years of age or older. We do not intentionally gather personal information about visitors who are under the age of 13. If a child has provided us with personal information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under the age of 13, please contact us at privacy@lark.com. If we learn that we have inadvertently collected personal information from a child under the minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible and prevent that User from utilizing our Services as required by applicable law.
Direct Marketing and “Do Not Track” Signals
Lark does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may include controls to block and delete cookies, web beacons and similar technologies, to allow you to opt out of data collection through those technologies.
California residents are entitled to contact us to request information about whether we have disclosed Information to third parties for the third parties’ direct marketing purposes. Lark does not disclose Information to third parties for their direct marketing purposes. California users may request further information about our compliance with this law by emailing us at privacy@lark.com.
HIPAA Notice of Privacy Practices
Certain of our Services may also be subject to separate HIPAA Notices of Privacy Practices. To read more about Lark’s privacy practices regarding health and medical information under HIPAA, please visit https://www.lark.com/hipaa-notice-of-privacy-practices
Changes to this Privacy Policy
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services or programs, email notification or privacy policy changes).
How to Contact Us
If you have any specific questions about this Privacy Policy, you can contact us via email or phone or by writing to us at the address below:
Send email to: privacy@lark.com
Call 650-381-9225
Send mail to our address:
Lark Technologies, Inc.
Attn: Legal Department
809 Cuesta Drive
Suite B, #1033
Mountain View, California 94040
U.S.A.